Horizon Institute Basic Museum Security Officer Training Program

Horizon Institute Basic Museum Security Officer Training Program

The Horizon Institute Basic Museum Security Officer Training Program is a complete video-based program for new officers working in a museum. It includes 13 short videos on various topics. They can be used alone or in connection with a classroom session.

Each video is deliberately brief so training can fit into a 30 minute training program. Should you choose to use the programs in a classroom setting, written materials are provided for instructor discussion. A script and lesson plan are provided for each video. View one of the video modules from this program, “Posts and Patrols”.

The program includes written materials that enable you to develop a formal curriculum for basic training to accompany the video training. Pre-tests, lesson plans, handouts, and post tests are included.  In addition, the package includes materials to help you quickly develop a daily roll call training program. And included are materials for development of an on-job-training program.

This is the most widely used video-based guard level training program in museums in the U.S.  Over 1000 museums have purchased the program.

An Instructors Guide is provided in digital version. Videos are no longer available in VHS format and are now on DVD with the manual only available digitally.

Here are the contents of the program:

Module 1: Instructor's Guide and Trainer's Video

The basis of the training program is an Instructor’s Guide which outlines each module and provides detailed instructions, advice, handouts, discussion materials, etc. to help make implementation of the program a breeze. Review the Instructor's Guide, then view the 90 minute video to sharpen your skills as an expert in adult training. The video,”Training ADULT Security Officers: the Security Trainer’s Guide To Effectively Training Adults”  explains how adults learn differently from kids, and how you can use certain methods to make learning more effective.

Module 2: Welcome and Introduction to This Program

Introduces the course on video tape and states the expectations for the trainee.

Module 3: Introduction To Museum Security

This videotape introduces the topic of museum security to security officers. Why is museum security different? What do museum security officers do? What is expected of us?

Module 4: Introduction To Our Facility

This is a tour of your facility that you conduct. We provide a checklist of places to visit and discussion materials for your Trainer to use.

Module 5: Basic Work Rules and Orders

This videotape discusses basic work rules such as attendance, reliability, etc. and the concept of written and verbal orders. It covers the officer's relationship with the supervisor and topics such as what to do if issued conflicting orders by two different supervisors.

 Module 6: Authority and Jurisdiction

All states and some localities have different laws regarding guard authority and jurisdiction. Our videotape covers common law, and a course outline is provided so your Trainer can work in your exact state's law to customize the course for your specific needs.

 Module 7: Fire Prevention and Protection /Safety

This videotape covers the topic of fire prevention and protection and the museum security officer's role. It is a basic awareness tape showing many of the hazards your patrols must identify and correct. Basic fire detection systems are covered as is general safety. There is discussion and resource material so you can expand on the subject.

Module 8: Use of Fire Extinguishers

This module in not video-based. We provide a course outline, discussion material, and information on how to have your fire department provide a fire extinguisher demonstration for you.

Module 9: Calling Emergency Services

This videotape covers calling police, fire and paramedic services. There is a right way!

Module 10: Posts and Patrols

This videotape discusses two major activities of every museum security officer--posts and patrols. Posts can be fixed and roving. Patrols can differ in purpose. This is the program we use as our sample to show prospective users exactly what the program is like. Each video-based module includes a printed copy of the script in the Instructor's Guide and a separate column to the left highlights points to emphasize or indicates where handouts are to be used. You can receive a free copy of this module for review. There is no obligation whatsoever for prospective users. You can e-mail a request for this module and it will be sent to you, or call us. If you e-mail, be sure to include your full name, title, institution, mailing address, and phone number.

Module 11: Access Control

Access control is half of good museum security. Control who comes and goes and when they may come and go. Control where they may go once they are inside. The guard's role is controlling access for visitors, employees, and others.

Module 12: Parcel Control

Parcel control is the other half of good museum security. This videotape discusses parcel control strategy, parcel examination, control of mail, contractor's parcels, trash removal, etc.

Module 13: Policy and Procedure Review

We provide some samples of the major policies you will need for good security. You use them with our checklist, outline and discussion materials to cover your policies and procedures. This is a starting point for you to discuss all of your policies and procedures with your security staff.

Module 14: Public Relations

This videotape discusses the officer's role in public relations and courtesy.

Module 15: How To Walk Test Your Alarms

This important videotape covers a procedure missing from 95% of all museums but which is essential to good security--a daily and nightly walk test of the alarm system. It can be done during routine patrol and can help reduce guard boredom and fatigue.

Module 16: Roll Call Training Program

Basic training is only the start. Every security regimen needs an ongoing program. We provide 50 mini-topics such as “How To Deal With Disorderly Visitors” which you can read or pass out at roll call or use as part of ongoing training. Copy all that you need for your security or visitor services staff. Since all handouts are on CD, you can quickly and easily modify them to meet your specific needs or format them onto your stationary.

Module 17: The Horizon On Job Training Program

This is the most important and useful program ever developed in museum security training. Nearly every museum uses "OJT" to train guards. But are you just passing bad habits from senior officers to new officers? This video program comes with a comprehensive checklist curriculum. A three-part tape is provided with this Module. Part 1 is for the Trainee, Part 2 is for the Trainer, and Part 3 is for the Security Manager and explains how to administer an effective OJT program. The "Curriculum Checklist" is a long word processor document that includes many of the tasks and skills a museum security officer must know whether your facility is large or small. After the Security Supervisor, Senior Officer who will do the training and the Trainee view the tapes, they are sent out into the facility to learn skills covered in the checklist. Once a skill is taught, the trainee signs that he or she has been trained and the Trainer also signs that he has done the training. OJT is no longer inconsistent with quality varying from trainer to trainer. You can now document what was trained, who did the training, when it occurred, and what the training consisted of. A checklist is used for each officer and it becomes part of his or her training file.

Module 18: Introduction To Museum Security--Workbook

A workbook is provided on a CD which covers many of the above topics and others beyond the scope of the above. Use it to round out your training. Copy all you need for your staff forever without royalty. The workbook is a resource you can use in many ways again and again.

Product code: Basic Full

Regular Price:  (Use this for Purchase orders):   $850.00

Pre-Paid by Credit Card:  $650.00

Client Price: $550.00 (Consult our client list to see if your institution was ever a client)

Shipping is included for this product. No need to add shipping in the U.S.A. via UPS Standard.  If you wish us to use a faster method in the U.S.A. you must include your Fed Ex account number. We can ship Fed Ex overnight or second day. For non-U.S. orders including Canada please call for the shipping surcharge to be added to your order price. All prices are U.S. Dollars.

Yes, we take major credit cards.  DVDs only.   Manual now delivered digitally.

Now on DVDs